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ffs

  • Jan. 14th, 2008 at 5:35 PM
lycan
So, I'm back home, and I did actually have a positive, upbeat post to make here, about music and stuff, and then in the nearish future I was planning to write about what I got up to while I was away.

However, in amongst the rest of the mail, I found three things that were really Not Good, in ascending order of severity, in a goddamn bullet-pointed list:

  • Another copy of Gantz vol. 7, which I already got hold of while I was away, and can find no trace of ordering [edit: I think this is something I ordered, but didn't arrive after a couple of weeks and was refunded, so essentially I have a free copy, if anyone wants it];

  • A phone bill for about £40 that I'll have to pay tomorrow;

  • ...and a letter from a debt collection agency saying I owe over £600 on the electricity bill.

The latter is obviously by far the worst. I called them up straight away and initially they wanted a portion of the outstanding amount; what they were asking for was more than I get in a week, even before paying bills, buying food and so on.

Apparently, my only option -- asides paying a huge chunk of the debt in one go -- is to have a prepayment meter installed, which they're going to do on Thursday week; not that they've given me a time, or even am/pm, so I'll have to sit in all day. I'll have to make payments with a card, which will entail heading into town to put money onto it whenever, and a few pounds a week out of what I put on the card will go towards clearing this debt -- evidently over a very long period of time.

It's far from ideal, but I was told there was no other option whatsoever by the person at the debt collection agency, and when I called the electricity supplier, they said they couldn't make any arrangements for repayment until they sent me out a revised bill as I gave them an up-to-date meter reading. I'll also need to (somehow) find something that proves I'm on benefits, otherwise I think they'll charge me for installing the meter.

The whole thing with the electricity stems from a while back when I'd overpaid by something in excess of £300, which I assumed (perhaps foolishly) would last a fair while, as I was told that rather than refunding it to me, they'd use it to offset the cost of future bills. Evidently this has either run out, or they've forgotten about it; it certainly doesn't seem right that there should be such a large amount outstanding, but it seems there's nothing I can do about it, other than to get this new meter installed. I'm not completely screwed, but it's certainly not what I wanted to come home to.

[edit: I just got off the phone with the electricity company and various other people (making it about 5 or 6 phone calls I've had to make now, and I'm *really* not comfortable on the phone), and it turns out, due to giving them a new meter reading, the outstanding amount is actually over £900.

They advised me to contact 'Fuel Direct', and they, in turn, are getting in touch with the benefits agency on my behalf; in about a week, they say, I'll be sent a form to sign and return which will dock £16 per week from my benefits until the heat death of the universe, or until this amount is paid off, whichever comes sooner.

The installation of the prepayment meter has been cancelled, but I suspect I'll still have to pay the ordinary bills as well, somehow. Yay.]

Comments

( 14 comments — Leave a comment )
[info]megadog wrote:
Jan. 14th, 2008 06:22 pm (UTC)
Ouch! That's one mighty-big 'leccy bill. What are you powering with it? A small datacentre?

[My home electric bill is about £200/year].
[info]electricdog wrote:
Jan. 15th, 2008 11:40 am (UTC)
It turns out that it's because almost every bill was based on an estimated reading, apparently for *years*, so when I gave them an accurate reading there was this huge amount of difference. Just edited the post as well, and it turns out I owe them even *more* than I thought.

At least I don't have to have the prepayment meter, and it's not a vast amount I have to pay weekly, but still, it's Not Good.
[info]porsupah wrote:
Jan. 14th, 2008 06:59 pm (UTC)
Does this stem from them badly estimating the usage? It seems all too common for the power companies now to almost never *read* the meters any more, which leads to all sorts of fun. You might want to check with your local Citizen's Advice Bureau - there may well be additional recourse of which you're not being advised.


[info]electricdog wrote:
Jan. 15th, 2008 11:40 am (UTC)
That's exactly the cause of it. When I gave them an accurate reading a while back, it seems they'd been estimating for literally years, and at far too low a rate, which led to this huge deficit.

I gave them a reading yesterday as well, and (as I've edited the post to show) I now owe over £900, but that's going to be taken out of my benefit at £16 a week; it's not ideal, but it's liveable, and as it's taken out before I get the money, I won't end up spending what should be owed on a bill.

The CAB is a good idea, but I doubt they could come up with anything other than this arrangement. Appreciate the thought though.
[info]tungro wrote:
Jan. 14th, 2008 07:17 pm (UTC)
Hmm, that's a huge bill! From when I've visited, I think your usage isn't great. I mean there are a number of electrical appliances but still, that seems excessive! I think you should query it! What happened to me is that they got hte day and night meters the wrong way round :-/
[info]electricdog wrote:
Jan. 15th, 2008 11:40 am (UTC)
I just edited the post, and the bill is now in excess of £900. What happened was they'd been giving me estimated bills for a long time, and underestimating the reading, so over time this amount built up. It's resolved now, but it means I'll be a bit down on money every week until it's paid off, which is likely to take about 18 months :/

(By the way, I love that icon! Looks so much like you :)
[info]lostphrack wrote:
Jan. 14th, 2008 10:18 pm (UTC)
Wow.. that's a big bill. Hope you're able to pay it back eventually. =\
[info]electricdog wrote:
Jan. 15th, 2008 11:41 am (UTC)
Yeah, just edited the post and they're taking some out of my benefit money every week, so it'll be paid off in the end. It's not as if I don't have enough debt already, though, and it won't help my credit rating any.
[info]spunkyrakune wrote:
Jan. 15th, 2008 10:44 am (UTC)
I'm currently trying to get a prepayment meter taken OUT of my house cause they cost alot more than paying the bills, unfortunately :/ I'm putting on a tenner a week easily and i'm out of the house for 50% of the day, and i'm very energy conserving in terms of leaving nothing on stand-by, pulling the plugs on everything i'm not using etc.

If its the only thing you can do then its the only thing you can do, but getting those buggers back out of your place is a nightmare :/ I have ex-owners of my place to thank for mine... Now i have to prove to the electricity company i'm a good payer ;_;
[info]electricdog wrote:
Jan. 15th, 2008 11:41 am (UTC)
Yeah, I heard they can be expensive :/ Managed to find another way to do it though; edited the post to explain that they're taking some out of my benefit each week to pay it back, which isn't great but it's probably the best option.

Keep meaning to say as well, but I'm forgetful... if you're still in Sheff it'd be neat to meet up sometime. Not seen you in ages.
[info]spunkyrakune wrote:
Jan. 15th, 2008 02:21 pm (UTC)
I live in Rotherham just next door in my own place now, so Sheffield isn't a million miles away. Infact its easier to get to Sheffield than where i work in Doncaster probably XD I only realised you were who you are on xbox live when i had Gravecat over and we went through my friends list looking for unknowns X3 Do you have CoD4? We are playing it tonight.
[info]electricdog wrote:
Jan. 16th, 2008 12:09 am (UTC)
Hehe, easy enough to get to either way, could come to yours if you like. And yeah, all the usual names I use were already taken when I signed up for XBL, so I just used my old WoW character name.

Not got CoD4 though, looks good but it's not really my kind of thing. Halo 3 I still play online from time to time, though I'm still not very good at it.
[info]imperial_wolf wrote:
Jan. 15th, 2008 03:07 pm (UTC)
For what it's worth
I suggest getting them to come out and do an official reading, and contact Ofgem. I have had three run ins with my electricity company, the first when it tried to bill me for something like 2049 megawatts in one quarter. The second was when it took no payments for 18 months and then hit me with all the back payments and the third was when it decided the delete every bill it had raised in the past three years and charge me at a different rate. On each occasion, I referred the company to Ofgem and on each occasion, the electricity company has had to back off and be reasonable. It won't get you out of paying anything that you owe, but it might get the company to back off.
[info]electricdog wrote:
Jan. 16th, 2008 12:10 am (UTC)
Re: For what it's worth
Well, I gave them the reading from the meter on the same day I read it, so that's probably not inaccurate; that being said, billing me this huge amount in one go is pretty harsh. I'll consider contacting Ofgem, but I'm somewhat doubtful as to whether they'll be able to do anything.

While I'd obviously rather not be in the situation of owing them this much, £16 a week isn't an amount that'll break the bank or cause particularly significant changes to my outgoings.
( 14 comments — Leave a comment )

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